Your Feedback

سياسة الخصوصية

                                                                                                                                                                                                   LAST UPDATE: 13 January 2021

When you visit the Advanced Energy Technologies website, we may receive, store and process your personal data. All these actions are carried out in accordance with the General Data Protection Regulation ( We are committed to protecting your privacy and strive to minimize the amount of data collected and the duration for which it is stored. Please carefully read our Privacy Policy.

Collection of information

The purpose for us collecting this data is extremely limited and specific. We do this to improve the quality of customer service both in terms of its content and to ensure safety of use. In addition, for the use of certain services and for online sales through this website, registration is obligatorily. The personal data that you provide by completing the registration form on our website includes your name, e-mail, postal address, and, at your discretion, a phone number. Together this constitutes the primary information that we will store. For legal entities, it is additionally necessary to provide your registration number, and, for entrepreneurs from the European Union, a taxpayer number. However, if you do not intend to purchase anything, registration is not required to visit most pages on this website.

In addition, we receive some information automatically, including your Internet Protocol address, and data from organizations responsible for processing your payments, including banks’ basic report data.

We use cookies to optimize the quality of service we provide, primarily to facilitate the navigation of the website. Cookies can be turned off in your browser settings, but your user experience may not be as optimal as a result.

We also use Google Analytics to analyze traffic to our website. Should you not wish this, you can use the Google Analytics opt-out blocker, which can be found at 

How we use collected information

We use your personal data primarily to fulfil our contractual obligations: to facilitate online sales and provide a means of communication in order to issue invoices, transfer purchased products, or to resolve any disputes that arise.

In addition, we use this information to improve our business, evaluate your preferences, and develop new products and services.

In some cases, personal data may be used for security purposes or in connection with applicable laws.

If we need to use your personal data for purposes beyond those stated above, we will ask you for your prior consent.

In normal practice, we do not transfer, disclose, or sell your personal data to third parties. However, we may disclose them at the request of a law enforcement agency, by a court order or in other cases prescribed by law, as well as in the event of a reorganization (merger, acquisition) or sale of our business to new copyright holders.

We reserve the right to share analytical aggregated information in which the personal data of customers is not disclosed and individual customers cannot be identified (for example information about the use of our individual services) with our partners, including advertisers, developers of equipment and technology, publishers or investors.


We make every effort to securely store your personal information, and our servers and hardware are equipped with security software to prevent unauthorized entry and data retrieval. However, we cannot guarantee secure communication between us and your computer.

The storage period for the personal data we collect or receive depends on both the purpose of doing so and the nature of the data. If you visit our website periodically your user account data may be stored for as long as is technically and physically possible. If you do not visit our website for more than one year, or upon your request, we may delete all of your personal data unless we are required to keep it by law, for example for tax and accounting purposes.

Your rights

Your rights regarding the collection and storage of personal data are governed by the General Data Protection Regulation. At any time, you have the right to request information about your personal data stored by us, demand their correction or deletion, withdraw your consent to the processing of personal data, subject to our own legal obligations.

You can also file a complaint with the supervising "The Austrian Data Protection Authority" (


We may periodically update this Privacy Policy. Updates are posted on our website home page under Latest Updates. The date of the last update is shown at the beginning of the document.

Contact Information

You can contact us with any questions regarding the privacy policy by email [email protected] or at EnerTechUp GmbH, Schwertgasse 2/14, A-1010 Vienna, Austria.